Contact

Questions, feedback, or a bug to report? We would love to hear from you.

Get in touch

Email us at [email protected]. This is the fastest way to reach us for questions about the converter, feature requests, or problems.

Response time

We aim to reply within a few business days. Please include your browser and operating system if you are reporting a conversion issue, as that helps us reproduce it quickly.

Please do not send image files

You never need to send us your images. FormatFlash converts everything locally in your browser, so there is nothing for us to inspect on a server. If you need help, a short description of the problem is enough.

Before you write

Many common questions are answered on the homepage and in the privacy policy. You can also return to the converter to try again.